Faq

FAQ
Account/Registration

Q. Why do I have to register before I can enter?
A. Registering creates an account for you to use throughout the competition. You can use this account to submit entries, check the status of entries, order your awards or update your personal information at anytime. For more information on how this information is used, please review our Privacy Policy.

Q. How do I update my account information?
A. You can update your information by visiting your Account Profile.

Entries

Q. How do I upload my entries? Entry Requirements
A. You will be given the opportunity to upload files for your entries during the entry process.

Or, you may select upload later during the entry process. Instructions for this are below.

Q. How do I upload my entries later?
A. If you selected the option to "Upload Files Later" during the entry process, follow these steps to upload your work.

  • Log in to your account here.
  • Select "Upload Files".
  • Select "View" to see a list of entries that need uploaded.
  • Select the "ID#" of the entry.
  • Select "Browse" to choose your file.
  • Once the file has finished uploading, select "Submit".

Q. I uploaded my entries. Do I still have to send them to you?
A. If you uploaded a file for your entry, or your entry was a URL, you do not have to send anything else for that entry.

Q. How can I edit my entry?
Q. How can I upload a new file for my entry?
Q. I chose to send my files. Can I just upload them instead?
A. If you need to replace an uploaded file, or would like to upload your file instead of mailing it, please contact customerservice@tellyawards.com for assistance.

Q. In what category should I enter my piece?
A. Please enter the category or categories that you feel are most appropriate for your piece. Often there is more than one category that fits each entry and many pieces are entered in to more than one category. List of Categories

Q. What if I can't find a category that fits my piece?
A. All work is different. If you don't think there is a specific category suitable for your entry, please enter your work in the Miscellaneous category. If our judges feel that your entry is more appropriate for a specific category, they will move the entry to the suitable category. We are always looking to refine and update our judging categories, so if there is a category you would like to see, please email us a suggestion at info@tellyawards.com.

Q. Can I enter the same piece in several different categories?
A. Many of our entries are entered in multiple categories. You may enter a piece in as many categories as are appropriate for each entry, and your entry will be judged separately for each category entered. Please note that the entry fee is due for each category entered.

Q. My piece ran on an affiliate of NBC; can I still enter?
A. Yes, you can enter if your piece has run on an affiliate or series of affiliates of any of the five major networks. Pieces are not eligible if they have run nationally on any of the five major networks (NBC, ABC, CBS, FOX or CW).

Judging

Q. Who are the judges?
A. All judges are top advertising and production professionals. Most importantly, all of our judges are members of the Silver Telly Council with an interest in upholding the historical standard of excellence that Telly represents.

Q. How many winners are there per category?
A. There may be several winners in a certain category or there may be none. Winners are chosen based on the content of their piece; there is not a set number of winners per category. Judges evaluate entries to recognize distinction in creative work-entries do not compete against each other-rather entries are judged against a high standard of merit.

Q. Where can I find a list of winners?
A. All Silver Winners are listed on our website. Simply click here to view our winners page.

Q. Can I get judges' comments about my piece?
A. Currently, we do not release detailed commentary or individual judges scoring for entries. As the Telly Awards is a large contest with over 12,000 annual entries, there are simply too many entries to be able to do that for each entry. However, as we have received many requests for this information, we are working on a program to determine the best way to share our judge's feedback individually with each entrant.

Orders

Q.Can I change the information that I would like to appear on my statuettes and certificates?
A. You may have anything you would like, within reason, engraved on your statuettes or printed on your certificates. For statuettes, you are limited to 4 lines with 26 characters per line including spaces.

Q. How long does it take to get my awards?
A. Each statuette is custom produced. We produce statuettes in the order that orders are received. Typically, statuettes will be shipped to you approximately eight weeks from the date that we receive your order.

Q. How can I get duplicate award statuettes?
A. When entrants are notified that they have been chosen as winners, they will receive the appropriate codes to purchase their acceptance trophies as well as to order duplicate trophies. Each winner is able to order as many duplicates as they would like for clients, team members or anyone else who participated in the creation of the winning piece. To be sure only Telly winners are able to receive trophies, only your company (the company that entered the winning piece) can order an award. If a client wishes to order duplicate awards they must either order through the entering company or get the appropriate codes from the entering company to access the online store. Please call us at (212) 675-3555 if you have any questions.

Q. I won a Telly Award in a prior year, how can I get a new statuette for that award?
A. You can purchase prior year awards through the online store. If you do not have the appropriate entry numbers and codes, please email us at info@tellyawards.com and let us know what year and what entry you would like to purchase a statuette for and we will send you the appropriate information. Alternatively you can call us at (212) 675-3555.

If your winning piece was prior to the 28th Annual Telly Awards please email or call for the proper order forms.

If you have a question that was not answered here
please email us at info@tellyawards.com
or call us at (212) 675-3555.